> ## Documentation Index
> Fetch the complete documentation index at: https://docs.receptonic.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Claude & ChatGPT Connector (MCP)

> Build and run your AI phone agents straight from Claude or ChatGPT — over a secure, one-time OAuth connection.

The Receptonic connector lets you **build and operate your AI phone agents straight from Claude or
ChatGPT**. Instead of clicking through the dashboard, you just describe what you want — and your AI
assistant does it on your account:

* *"Create an inbound receptionist that books appointments."*
* *"Show me why my last campaign call failed."*
* *"Add three leads to my follow-up campaign and start it."*

> [!NOTE]
>
> It's a **remote MCP server** secured with **OAuth 2.0**. You connect once, sign in to approve, and
> every action stays scoped to **your own Receptonic account** — the connector only ever sees and
> changes your data.

## What you can do

> [card] [Build & refine assistants](https://docs.receptonic.com/ai-assistants/what-is-ai-assistant.md)
>
> Inbound and outbound: system prompt, voice, language, model and call behaviour. Attach
> knowledgebases (your documents) and mid-call tools (live API lookups during a call).

> [card] [Run campaigns](https://docs.receptonic.com/campaigns/index.md)
>
> Create call, WhatsApp, or SMS campaigns, add leads, set schedule windows, and start or pause them.

> [card] [Review & improve](https://docs.receptonic.com/outbound-calls/overview.md)
>
> List calls, read full transcripts and post-call evaluations, then update the assistant or its
> tools — a complete build → review → improve loop.

> [card] [Manage your account](https://docs.receptonic.com/api-reference/introduction.md)
>
> Knowledgebases & documents, phone numbers & SIP trunks, WhatsApp senders & templates,
> conversations, folders, labels, API keys and your blacklist.

> [card] [Build automations](https://docs.receptonic.com/automation-platform/introduction.md)
>
> Describe what should happen around your calls — follow-ups, spreadsheet logging, callbacks,
> lead intake — and it's built from a ready-made template or from scratch, proven with a real
> test run, and attached to your assistant. Debug failed runs, retry them from the failed step,
> and roll back a change that made things worse.

Read and write are separate tools. Actions that **spend balance** (placing a call, sending
SMS/WhatsApp, buying a number) or **delete data** always ask for confirmation first. Integration
secrets (e.g. auth tokens on your mid-call tools) are **masked** in responses.

## Before you start

* An **Receptonic account** at [app.autocalls.ai](https://app.autocalls.ai) — or your white-label
  provider's domain.
* An **active plan** for the features you use (some actions consume call minutes or chat credits).

### Your connection link

This is the secure address Claude and ChatGPT use to reach your account. Copy it — you'll paste it
during setup, then sign in to approve.

```
https://app.autocalls.ai/mcp
```

> [!NOTE]
>
> **White-label customers:** use **your provider's domain** instead — `https://{your-domain}/mcp`.
> The branding follows the domain, so you only ever see your provider's brand.

## Add the connector

> [tab] Claude
>
> **1. Open Customize**
>
> In Claude, open the left sidebar and click **Customize**.
>
> ![Open the Customize panel in Claude](https://mintcdn.com/soft-touch-technology/tEWXmK_D3Zmm9U8f/resources/mcp/claude-1.png?fit=max\&auto=format\&n=tEWXmK_D3Zmm9U8f\&q=85\&s=8a10b3487ddcae0f600b6f1a17f94eb9)
>
> **2. Open Connectors**
>
> In the settings panel that opens, click **Connectors** in the left sidebar.
>
> ![Open Connectors in the Claude settings panel](https://mintcdn.com/soft-touch-technology/tEWXmK_D3Zmm9U8f/resources/mcp/claude-2.png?fit=max\&auto=format\&n=tEWXmK_D3Zmm9U8f\&q=85\&s=99e1e9f8bc7b702f2ba775cb0164a876)
>
> **3. Add a custom connector**
>
> Click **Add** in the top-right of the Connectors panel, then choose **Add custom connector**.
>
> ![Add a custom connector in Claude](https://mintcdn.com/soft-touch-technology/tEWXmK_D3Zmm9U8f/resources/mcp/claude-3.png?fit=max\&auto=format\&n=tEWXmK_D3Zmm9U8f\&q=85\&s=7ffa43261dca3e16c5bbb49fe5798e7e)
>
> **4. Name it and paste your link**
>
> Type any name (e.g. *Autocalls*), paste your connection link into **Remote MCP server URL**,
> leave the OAuth fields empty, then click **Add**.
>
> ![Paste the Receptonic MCP URL in Claude](https://mintcdn.com/soft-touch-technology/tEWXmK_D3Zmm9U8f/resources/mcp/claude-4.png?fit=max\&auto=format\&n=tEWXmK_D3Zmm9U8f\&q=85\&s=d9c67e445fe42948f1c6a8255b560bf8)
>
> **5. Sign in and approve**
>
> Log in to your Receptonic account and approve. Your tools then appear in the list — you're
> connected.
>
> ![Sign in and approve the Receptonic connector in Claude](https://mintcdn.com/soft-touch-technology/tEWXmK_D3Zmm9U8f/resources/mcp/claude-5.png?fit=max\&auto=format\&n=tEWXmK_D3Zmm9U8f\&q=85\&s=fd230c6818a9eff484548a15df875bc2)

> [tab] ChatGPT
>
> > [!NOTE]
> >
> > **Recommended: use the ChatGPT desktop app**, not the free web version. Custom connectors work
> > poorly on the free web version — tools may not load into your chat, and actions that place a
> > real phone call are blocked by OpenAI's safety layer in the browser (see the FAQ below).
>
> **1. Open Settings**
>
> In ChatGPT, click your name at the bottom-left, then **Settings**.
>
> ![Open Settings in ChatGPT](https://mintcdn.com/soft-touch-technology/tEWXmK_D3Zmm9U8f/resources/mcp/chatgpt-1.png?fit=max\&auto=format\&n=tEWXmK_D3Zmm9U8f\&q=85\&s=79b88b513159c35ff3c28c17cf3cac6b)
>
> **2. Turn on Developer mode**
>
> Open **Security and login**, scroll down, and switch on **Developer mode**. It shows an
> "Elevated risk" note — that's expected for custom connectors.
>
> ![Enable Developer mode under Security and login in ChatGPT](https://mintcdn.com/soft-touch-technology/tEWXmK_D3Zmm9U8f/resources/mcp/chatgpt-2.png?fit=max\&auto=format\&n=tEWXmK_D3Zmm9U8f\&q=85\&s=9ecd74398edf7874497d4cc19063cde8)
>
> **3. Open Plugins**
>
> Back in ChatGPT, click **Plugins** in the left sidebar.
>
> ![Open Plugins in the ChatGPT sidebar](https://mintcdn.com/soft-touch-technology/tEWXmK_D3Zmm9U8f/resources/mcp/chatgpt-3.png?fit=max\&auto=format\&n=tEWXmK_D3Zmm9U8f\&q=85\&s=8aa8929f6ec26a7bd3f6ff9f692320ae)
>
> **4. Click the + button**
>
> It's in the top-right of the Plugins page, next to the search bar.
>
> ![Click the plus button on the Plugins page in ChatGPT](https://mintcdn.com/soft-touch-technology/tEWXmK_D3Zmm9U8f/resources/mcp/chatgpt-4.png?fit=max\&auto=format\&n=tEWXmK_D3Zmm9U8f\&q=85\&s=42e164f730e866704052ab43e8b68da0)
>
> **5. Paste your link and create**
>
> Give it a name, paste your connection link into the **Server URL** field, set
> **Authentication** to **OAuth**, tick *"I understand and want to continue"*, then **Create**.
> Sign in to your Receptonic account and approve.
>
> ![Paste the Receptonic MCP URL and create the app in ChatGPT](https://mintcdn.com/soft-touch-technology/tEWXmK_D3Zmm9U8f/resources/mcp/chatgpt-5.png?fit=max\&auto=format\&n=tEWXmK_D3Zmm9U8f\&q=85\&s=9e1e34523f5240e88e54be8a98b96221)

> [!TIP]
>
> Once the connector is listed in the Claude and ChatGPT directories, you'll also be able to add it in
> one click by searching for **Receptonic** under Settings → Connectors — no manual URL needed.

## Try it

Start a new chat in Claude or ChatGPT and ask, for example:

> [card] Build
>
> "Create an inbound receptionist for my dental clinic that books appointments and answers FAQs."

> [card] Improve
>
> "Read my last 5 calls and tell me what my assistant got wrong."

> [card] Integrate
>
> "Create a mid-call tool that looks up an order by number from our API."

> [card] Run
>
> "Set up an outbound campaign for this week's leads and start it."

> [card] Automate
>
> "After every call, save qualified leads to my Google Sheet and email me when a caller asks for
> a callback."

## Security & privacy

* **OAuth 2.0** with a branded consent screen — no API key is ever pasted into the chat client.
* **Scoped to your account** — the connector can only see and change your own data.
* **Secrets masked** — auth tokens stored on your tools are never returned in plain text.
* **No chat-history harvesting** — the connector acts only on your Receptonic resources.
* Privacy policy: [autocalls.ai/privacy-policy](https://autocalls.ai/privacy-policy).

## FAQ

> [accordion] Which AI apps can I use it with?
>
> This guide covers **Claude** and **ChatGPT**. The connector is a standard remote MCP server, so it
> also works with any other MCP-compatible client (for example Cursor or VS Code) — the setup is the
> same: add a custom connector and paste your connection link.

> [accordion] Do I need an API key?
>
> No. Connection is handled by **OAuth** — you simply sign in to your Receptonic account and approve.
> No key is pasted into the chat app.

> [accordion] Is it safe to connect?
>
> Yes. Every tool is scoped to your own authenticated account, write and destructive actions ask for
> confirmation, and any integration secrets you've stored are masked in responses.

> [accordion] Will it spend my balance?
>
> Only when you explicitly ask it to place a call or send an SMS/WhatsApp — and it confirms first.
> Building and editing assistants, reading calls, and managing your account don't place calls.

> [accordion] My call is blocked in ChatGPT ("blocked by OpenAI safety checks")
>
> This block comes from **OpenAI's own safety layer inside ChatGPT**, not from us. When ChatGPT is
> about to trigger a tool that places a real outbound phone call, OpenAI's policy on AI agents
> initiating phone calls stops it before the request ever reaches us. We can't override OpenAI's
> decision from our side, and it mainly affects the **ChatGPT browser**.
>
> Things that work:
>
> * **ChatGPT desktop app** or an **OpenAI agent** — the same call goes through there.
> * **Claude** — the call works there too, including placing a reminder call through the assistant.
> * **Schedule an outbound campaign** — for reminder calls ("call John at 16:00"), set up a
>   scheduled outbound campaign (assistant + contact + time) from the dashboard or via the API /
>   Automate. It never goes through ChatGPT's safety layer, so it's never blocked.
>
> A native ChatGPT integration is in review with OpenAI and coming soon.

## Support

Questions? Email [contact@autocalls.ai](mailto:contact@autocalls.ai) or browse the rest of the
[documentation](https://docs.receptonic.com/introduction/what-is-autocalls.md).


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